Role and Responsibilities

Role Title: Crew Leader

Department: Production

Reports to: Regional Manager/Operations Manager

Overall Job Purpose

The Crew Leader is responsible for supervising a team of painters and laborers to ensure the successful completion of projects. This includes maintaining quality standards, adhering to project timelines, and fostering a safe and efficient work environment. The Crew Leader also serves as the on-site representative for Peak Paint and Stain, ensuring client satisfaction and resolving any issues promptly.

Core Responsibilities

Team Leadership and Supervision

● Lead, mentor, and motivate team members to meet project goals and maintain high-quality standards.

● Delegate tasks effectively to maximize team productivity and project efficiency.

Provide on-the-job training and guidance to improve team skills and performance.

Project Management

● Oversee project schedules to ensure deadlines are met and client expectations are exceeded.

● Monitor progress and address any delays or obstacles to keep projects on track.

● Perform final quality checks before completing and handing over projects to clients.

Client Interaction and Issue Resolution

● Act as the primary on-site point of contact for clients, addressing questions, concerns, or adjustments.

● Communicate updates to clients and management regarding project progress and any issues encountered.

Safety and Compliance

● Ensure all team members adhere to OSHA regulations and company safety protocols.

● Conduct regular safety checks and maintain a clean and organized worksite to prevent accidents.

Resource and Equipment Management

● Oversee the use of materials and equipment, ensuring they are used efficiently and maintained properly.

● Report any equipment malfunctions or material shortages to the Operations Manager.

Required Skills and Experience

Technical Skills

● Proficiency in painting techniques, materials, and application methods.

● Knowledge of job site safety regulations and best practices.

Leadership Experience

● At least 1 year in a supervisory role, preferably in painting, construction, or a related industry

Soft Skills

● Strong communication skills to interact with team members and clients effectively.

● Problem-solving abilities to address on-site challenges and implement solutions promptly.

● Organizational skills to manage schedules, resources, and team dynamics.

Measures of Success (KPIs/Deliverables)

Project Timeliness: Consistently complete projects on or before scheduled deadlines.

Quality Assurance: Achieve high client satisfaction scores with minimal corrections or complaints.

Team Productivity: Maintain a motivated and efficient team with low turnover rates.

Safety Compliance: Zero safety incidents and full adherence to OSHA and company safety protocols.

Client Relations: Build positive relationships with clients, resulting in repeat business or referrals.

Cultural Fit

Values Alignment

Embodies Peak Paint and Stain’s values of quality, teamwork, and integrity in all actions and decisions.

Leadership Style

Motivational and approachable, fostering trust and collaboration within the team.

Growth Mindset

Strives for continuous improvement in team performance and operational efficiency.